Privacy Policy

1. Who We Are

The Trail Run Collective ("we", "us", "our") organises trail and ultra running events in the UK.

If you have any questions about this policy, you can contact us at:
Email: info@thetrailruncollective.co.uk

2. What Personal Data We Collect

We may collect the following information:

• Name
• Email address
• Phone number (if provided)
• Event registration details
• Payment information (processed securely via third-party providers)
• Website usage data (via cookies and analytics tools)

3. How We Use Your Data

We use your information to:

• Process event registrations
• Send event updates and important information
• Provide customer support
• Send marketing emails (only if you opt in)
• Improve our website and services

We will never sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we rely on:

• Contractual necessity (to deliver events you register for)
• Legitimate interests (to operate and improve our business)
• Consent (for marketing emails and optional cookies)

5. How Long We Keep Your Data

We retain personal data only as long as necessary to:

• Fulfil event obligations
• Meet legal or accounting requirements
• Provide ongoing communications (if subscribed)

You may request deletion at any time.

6. Third Parties

We may share data with:

• Payment processors
• Event timing providers
• Email marketing platforms
• Website analytics providers

All third parties are required to protect your data and we will never share your details unless specified.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Withdraw consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Data Security

We take reasonable technical and organisational measures to protect your data.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Managing Cookies

When you first visit our website, you will be asked to accept or reject non-essential cookies.

You can also manage cookies through your browser settings.